Terms & Conditions
EQUIPMENT RENTALS AND/OR LABOR
A SIGNED AGREEMENT IS NECESSARY TO RESERVE THE EQUIPMENT AND LABOR.
AV Rent San Diego has a $35 equipment rental minimum. There is also a $100 minimum rental fee to qualify for delivery and or labor.
We typically do not require a security deposit for rentals. However, we do require a valid credit card to be kept on file for the duration of the rental or event. We reserve the right to verify funds on the card if deemed necessary.
All rentals and events are to be paid in advance or at the time of pick up. Payments can be made using cash, check or major credit card. Payments by check must clear prior to the rental or event date.
The minimum rental period is 24 hours. All rentals will be charged according based on the event start date and finish date
WEEKEND RENTALS AND PACKAGES
Our consumer packages and weekend rental prices are based on “over the counter” rentals. Meaning, the renter picks up and returns the equipment. Consumer packages and weekend pricing is not applicable when delivery, pick up or labor is added to the rental.
All equipment must be “RESERVED” to guarantee availability. A “RESERVATION” is only complete when we receive the signed estimate. The signed estimate can be done digitally in the link provided in the email sent by us. An order can also be reserved by printing, signing, scanning and returning the estimate to us. We do not guarantee equipment availability on non-reserved rentals or walk in customers.
The renter accepts responsibility for the “know how” to set, operate and strike the equipment rented. Upon pick or delivery, a team member will go over the equipment and answer any questions you may have to properly set, operate and strike the gear. In addition, AV Evolution does offer technical assistance via phone. Please call our toll free number and select the option for “Technical Assistance” when calling after normal business hours or on weekends.
PICK UP & DELIVERY
Equipment rental pricing is based on the renter picking up and returning the gear to and from our warehouse location. A team member will go over the equipment with you and answer any questions you may have to properly set, operate and strike the gear.
AV Evolution can also supply delivery and pick up services, set and strike labor and operating technicians for an additional fee. Delivery and pick up are “curbside” services do not include transport of equipment to event area or technical labor unless otherwise negotiated. All of these services must be reserved in advance.
By signing the estimate, the renter accepts complete liability of the equipment in their possession. The renter is financially responsible for all equipment lost, stolen or damaged once it leaves the AV Evolution warehouse. Renter is also financially responsible for any revenue lost by rentals returned late, lost, stolen or damaged. All fees will be charged to the credit card kept on file at the time of the rental. Alternative payment options can be negotiated by a team member of AV Evolution.
DISCOUNTS AND REFUNDS
AV Evolution will only extend a discount or refund on equipment rentals in the unlikely event the equipment malfunctions or does not work. A discount or refund WILL NOT be issued in the event of user error by the renter, an act of nature or cancellation of any events after the rental has been procured. All discounts or refunds will be determined by an AV Evolution team member only.
Basic Set and Strike labor is not to exceed two hours and is only available for equipment or packages rented from AV Evolution.
Labor rates are based on a non-union 10 hour day or 5 hour half day. An overtime rate of 1.5x the normal hourly will apply to all hours worked beyond the normal 10 hour day. Overtime may not be included with this Estimate.
All full day rates worked require a (1) hour "walk away" dinner break. A (1/2) hour meal break can be observed if the client provides all crew members a hot meal and beverage.
PARKING Client is responsible for providing parking passes or reimburse parking fees for all AV Evolution crew members involved with the event. Parking fees will be applied to the credit card on file unless otherwise discussed.
Renter is responsible for all venue related charges. Charges may include but are not limited to Rigging, Power, Power Distro, Security and Liaison fees.
A signed Agreement is necessary to reserve equipment and labor.
Equipment and labor is based on availability and can only be confirmed upon a signed Agreement.
A 60% deposit is due upon the approval signature of this Agreement. The remaining balance is due one day prior to the event start date unless otherwise approved in writing by AV Evolution, LLC. An Invoice will be forwarded upon signature.
We reserve the right to subtract a pre-production fee from the deposit on all cancelled events. The fee will be determined by the amount of pre-production performed up until the cancellation date.
Labor rates are based on a non-union 10 hour day. An overtime rate of 1.5x the normal hourly will apply to all hours worked beyond the normal 10 hour day. Overtime is not included with the Estimate.
All full day rates worked require a (1) hour "walk away" dinner break. We will observe a (1/2) hour meal break if the client provides all crew members a hot meal and beverage.
Client is responsible for all venue related charges. Charges may included but are not limited to Rigging, Power, Power Distro, Security and Liaison fees.
Client is responsible for providing parking passes or reimburse parking fees for all crew members involved with the event. Parking fees will be applied to the final Invoice.
Client is responsible for providing adequate security for equipment and labor for the duration of the event.
Client is financially responsible for the replacement cost of lost, stolen or damaged equipment.
Client is responsible to provide a safe, secure storage area for equipment when necessary.
OUT OF TOWN EVENTS:
Client will provide sleeping room(s) for all crew members required to travel for the duration of the event.
Transportation expenses incurred by crew members for commute to and from event venue will also be billed back to the client.